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Ornativa provides FREE domestic delivery on all items. We usually dispatch a product within 24hrs for instock products & for made to order we usually dispatch in 5 to 7 days. The estimated delivery times for all orders is 7-10 working days**, depending on your location.
**Please note that the business days mentioned do not include Sundays and festive holidays.
*For International deliveries please refer to the International Delivery tab.
Refunds are processed in a maximum of 15 days from the date on which Ornativa receives the returned goods. The amount will be deposited in the account of the billing name via NEFT.
If you are not happy with our product or the product you received is different from the product shown in our website or the product is damaged when you received it, you can return the product to us within 30 days and there will be no question asked. You can either exchange the product or get a full refund.
If you want to cancel your order please do it within 24 hours of placing the order and you will get your 100% refund in case of prepaid orders. After 24 hours, we may not accept the cancellation without a strong reason to cancel.